When we created Phatstix, we knew we were making something different. A giant lip balm that breaks all the rules might have seemed mad, but your feedback has shown us something remarkable: you're not just using it, you're reimagining what a lip balm can be.
Beyond Just Lips
What's fascinated us most is how creative you've been with Phatstix. Catherine, who wished she'd "had them years ago," found it transformed her heels in just days. Meanwhile, Choi discovered it works brilliantly as facial protection during harsh winter months, appreciating that there's "no need to rub so great when you are out and about and your hands might not be so clean."
The Unexpected Benefits
Some of your discoveries have genuinely surprised us. Erin found it makes "healed tattoos pop again," while Nicky, a redhead with rosacea, carries it everywhere to protect her sensitive skin. "It's amazing. Works like a charm, protects them from flaring up," she shares.
The Size Factor
"Too big to lose" has become something of an unofficial tagline, thanks to Elena's brilliant observation. Virginia, who works outdoors, loves that it "will never get lost in my dryrobe pockets," while Abbey celebrates how easy it is to find in her purse. The size isn't just about not losing it - it's about accessibility and convenience.
Professional Uses
We've been particularly moved by feedback from those who rely on it professionally. Richard, who works 13-hour shifts, keeps it in his bag ready to apply anytime. Outdoor workers like Virginia have made it an essential part of their kit, while cyclists like Robin use it to protect their hands during commutes.
The Sensory Experience
One of the most touching pieces of feedback came from Marie, who shared that as someone with autism, the packaging's satisfying feel matters significantly. The semi-matte finish has been praised by multiple users, with David noting its "non-greasy" quality and "tactile design."
Your Multitasking Marvel
Alison's creative use list keeps growing: "dry skin around fingernails... face, particularly cheeks... amazing on a flight." Ms Kim Parkinson loves that it's "much more hygienic" than jar formats, while Sarah has turned it into a family essential, buying them for both her son and daughter.
The Natural Advantage
Colin's feedback particularly resonated with our mission: "I've always struggled to find a product for my lips that aren't full of chemicals or flavouring. So this is a game changer." The unscented, natural formulation has proven especially popular with those who have sensitive skin or allergies.
Looking Forward
Your feedback isn't just validating - it's guiding our future. While most love the unscented formula, some like Mark have expressed interest in natural scent options. Each piece of feedback helps us understand how to make Phatstix even better while staying true to our core values of quality, simplicity, and effectiveness.
As Brian so enthusiastically put it: "It's love at first buy and sight... Please do not change, I beg you. The product is perfect." Don't worry, Brian - while we might grow and evolve, we'll never compromise on what makes Phatstix special.
We're just at the beginning of this journey, and your creative uses and honest feedback are helping shape what comes next. Keep the reviews coming - we read every single one, and they help us understand how to serve you better.
